Terms and Conditions

1. Introduction

Welcome to XSTUPID.IN By using our website or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before making a purchase.

2. Products and Availability

• We strive to ensure that all product descriptions, prices, and availability are accurate. However, errors may occur. We reserve the right to correct any errors and update information as necessary.
• Product availability is subject to change without notice. We cannot guarantee that any item will be in stock at all times.

3. Orders and Payment

• All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
• Prices are listed in Indian Currency and may be subject to change. Applicable taxes and shipping fees will be added to the total amount.
• Payment must be made at the time of order using the payment methods provided on our website.

4. Shipping and Delivery

• We will process and ship orders in accordance with the shipping options selected at checkout.
• We anticipate shipping to be finalized within a minimum of 5 to 7 business days, with the ultimate delivery not extending beyond 14 business days.
• Shipping times are estimated and may vary depending on your location and other factors. We are not responsible for delays caused by shipping carriers.
• Risk of loss or damage to the products passes to you upon delivery.

5. Returns and Exchanges

• We accept returns and exchanges under certain conditions. Please refer to our [Returns and Exchanges Policy] for detailed information.
• Items must be returned in their original condition and packaging. Returns must be initiated within 7 days of receiving your order.
• Refunds will be processed to the original payment method. Shipping costs are non-refundable.

6. Intellectual Property

• All content on our website, including but not limited to text, graphics, logos, and images, is the property of XSTUPID and is protected by intellectual property laws.
• You may not use any content from our website without our express written permission.

7. Limitation of Liability

• To the fullest extent permitted by law, XSTUPID shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our products or website.
• Our total liability for any claim related to your purchase or use of our products is limited to the amount paid for the product in question.

8. Privacy

• Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

9. Changes to Terms

• We reserve the right to update or modify these terms and conditions at any time. Changes will be effective when posted on our website. Your continued use of our website or products constitutes acceptance of the revised terms.

10. Governing Law

The domain name www.xstupid.in (“Website”) is a site operated by A.S. Creation., a company incorporated under laws of India with our registered office at E37 ROAD NO. 8, UDYOG KUNJ PANKI INDUTRIAL AREA SITE NO. 5, Kanpur Uttar Pradesh 208002 (“A.S Creation /Xstupid”).

Privacy Policy

1. Introduction

Welcome to XSTUPID We are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [https://xstupid.in/], make a purchase, or interact with our services. By using our site, you agree to the terms outlined in this policy.

2. Information We Collect

• Personal Information: When you make a purchase or create an account, we collect personal details such as your name, email address, phone number, shipping address, and billing information.
• Payment Information: We process payment details through secure payment gateways. We do not store your credit card information but may retain transaction details for record-keeping purposes.
• Order Information: Details of the products you purchase, including sizes, colors, and quantities.
• Usage Data: Information about your visit to our site, including IP address, browser type, pages visited, and the time and date of your visit.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, track site usage, and personalize content.

3. How We Use Your Information

• To Process Orders: We use your personal and payment information to process and fulfill your orders, including shipping and delivery.
• To Communicate with You: We may use your contact information to send order confirmations, shipping updates, and promotional offers, if you have opted in to receive them.
• To Improve Our Services: We analyze usage data to enhance our website, products, and customer service.
• For Customer Support: We use your information to respond to your inquiries and provide support.
• To Comply with Legal Obligations: We may use your information to comply with legal requirements and protect our rights.

4. How We Share Your Information

• With Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing partners.
• For Legal Reasons: We may disclose your information if required by law or in response to legal processes, or to protect our rights, privacy, safety, or property.
• In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online or electronic transmission can be guaranteed to be 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You may request access to and correction of your personal information.
• Deletion: You may request that we delete your personal information, subject to legal and contractual restrictions.
• Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.

To exercise these rights, please contact us using the information provided in Section 9.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

1. Return Policy

1.1 Eligibility for Returns

Any claims for misprinted/damaged/defective items must be submitted within 10 days of delivery. For replacements and refunds, send us unboxing videos and pictures of the product showing the defects along with the original packaging images.

• Condition: Items must be unused, unwashed, and in their original condition with all tags attached.
• Receipt: A receipt or proof of purchase is required.

1.2 How to Initiate a Return

1. Request a Return: Contact our customer service team at [customer service contact information] to obtain a Return Merchandise Authorization (RMA) number.
2. Prepare Your Package: Pack the items securely in their original packaging. Include the RMA number and a copy of your receipt or proof of purchase.
3. Ship Your Return: Send your return to the address provided with your RMA. We recommend using a trackable shipping service to ensure your return arrives safely.

1.3 Return Shipping Costs

• Our Error: If the return is due to a mistake on our part (e.g., wrong item shipped), we will cover the return shipping costs.
• Customer-Initiated Returns: For returns not due to our error, you are responsible for the return shipping fees.

1.4 Non-Returnable Items

Certain items cannot be returned, including [e.g., final sale items, customized or personalized products]. Please check the product description to see if it is non-returnable.

2. Refund Policy

2.1 Processing Refunds

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow 19-12 business days for the refund to appear in your account.

2.3 Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [customer service contact information]. We will provide instructions for returning the item and offer a replacement or a full refund.

3. Return Instructions

1. Contact Us: Email us at xstupid32@gmail.com to request an RMA number.
2. Package Your Return: Securely pack your item with the RMA number and receipt or proof of purchase.
3. Return Shipping: Send the package to [return address]. We recommend using a trackable shipping service.

4. Policy Updates

We may update this Returns and Refunds Policy from time to time. Changes will be posted on our Site, and your continued use of our Site or purchase of products constitutes acceptance of the updated policy.

5. Contact Us

For any questions about returns or refunds, please reach out to us:

• Email: xstupid32@gmail.com
• Phone: 8840666138

We’re here to help! If you have any questions, need assistance, or have feedback, please reach out to us using the following methods:

1. Customer Service

• Email: xstupid32@gmail.com
  For inquiries, returns, and general support.
• Phone:8840666138
  Our customer service team is available for Monday to Friday, 9 AM to 5 PM IST].

2. Mailing Address

• Address:
  A.S. Creation
  E37 ROAD NO. 8, UDYOG KUNJ PANKI INDUTRIAL AREA SITE NO. 5 Kanpur Uttar Pradesh, India

3. Social Media

• Facebook: https://www.facebook.com/profile.php?id=61556073371204
• Instagram: https://www.instagram.com/x_stupid28/?hl=en

Feel free to reach out to us on social media for updates and support.

4. Online Contact Form

• Form: https://admin.shopify.com/store/22c30d-3/themes/170601611566/editor?section=template--23139246440750__contact_form_GJXyeX
  Submit your message online, and we’ll get back to you as soon as possible.

5. Business Hours

• Support Hours: [Days and hours of operation, e.g., Monday to Friday, 9 AM to 5 PM IST]
  We strive to respond to all inquiries within 2-3 business days.

We look forward to hearing from you and assisting with your needs!